The Saint Paulus Lutheran Church, a church in San Francisco, California, US has sued popular video calling app, Zoom.
The church claimed that one of its bible study classes was allegedly hacked into by a hacker who displayed live pornography during the bible study class being held by the church.
The church, one of the oldest in San Francisco held a bible study class on May 6, but 42 minutes into the class, their computer screens were “hijacked” and “control buttons disabled” while pornographic video was streamed.
With the coronavirus pandemic forcing people to stay at home, people now use Zoom to virtually attend school classes, work meetings or just connect with friends.
But the FBI has warned that it received multiple reports of “Zoombombing,” in which calls were hijacked by individuals who share “pornographic and/or hate images and threatening language.”
According to a federal lawsuit filed on Wednesday on behalf of the church and its church administrator, most of the Video call attendees were senior citizens of the church.
“The footages were sick and sickening — portraying adults engaging in sexual acts with each other and performing sexual acts on infants and children, in addition to physically abusing them,” the lawsuit said, adding that Zoom admitted the hacker was a “known serial offender” who had been reported “multiple times to the authorities.”
In the suit, the church administrators accuse Zoom of “prioritizing profit and revenue over data protection and user security” and are seeking damages for negligence, invasion of privacy and violations of California state consumer protection and privacy statutes among other things.
“The Church filed this lawsuit only after Zoom refused to take its concerns seriously,” Mark Molumphy, one of the church’s lawyers, told CNN in an email statement.
“One would think that Zoom — having been informed of the Church’s horrific experience — would’ve done everything possible to acknowledge and fix the security vulnerabilities of its platform,” Molumphy, a partner at Cotchett, Pitre & McCarthy One, said.
“Instead, the Church was basically ignored, and Zoom likely hoped that the Church would just go away.
However, it is not going away, and instead, courageously stepping up to try to change Zoom’s practices and make sure this doesn’t happen again to anyone else.”
Zoom responding to the lawsuit and the church’s claims said in an email statement to CNN. ;
“We were deeply upset to hear about this incident, and our hearts go out to those impacted by this horrific event. Words cannot express how strongly we condemn such behavior,” a spokesperson said.
“On the same day we learned of this incident, we identified the offender, took action to block their access to the platform and reported them to the relevant authorities.
We encourage users to report any incidents of this kind either to Zoom so we can take appropriate action or directly to law enforcement authorities.
We also encourage all meeting hosts to take advantage of Zoom’s recently updated security features and follow other best practices, including making sure not to broadly share meeting IDs and passwords online, as appeared to be the case here,” the spokesperson added.